Following an enquiry either by email or phone call, Catering By Chefs will send a quote via email, which will remain valid for 30 days from the date of issue, unless otherwise stated. If the event is altered in any way it may be necessary to change the original quote, dependent on the changes made. All quoted prices do not include GST unless stated.
It is the responsibility of the client to ensure that Catering By Chefs has details of any special dietary requirements or allergies that guests may have. The client must either introduce such guests to the event staff to ensure Catering By Chefs are aware of the identity of the individual, and if a seated event, supply full name and table allocation for each such guest. Whilst Catering By Chefs will accommodate dietary requirements where possible, no responsibility can be taken for guests with allergies that may result in serious or fatal consequences.
In order to use the Catering By Chefs website, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email. Any information collected by Catering By Chefs is collected via correspondence from client or clients company. This may be via the telephone, email, mail, fax or directly through our website.
Any details collected from Catering By Chefs customers is required in order to provide you with our products and / or services, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development. Catering By Chefs follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. Catering By Chefs does not permanently retain on file credit card details of any bookings – all details are destroyed once a payment has been made for both deposit and full balance.
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